How to add SafeLink minutes (2023)

What to do before adding logs to Safelink?

SafeLink is a lifeline(a government benefit program for low-income citizens). They offer both discounted and free plans, phones, and services to eligible customers. So before you can add minutes or use any of their services, you need to apply for SafeLink. You can do this atsafelinkwireless.com/Enrollment/Safelink/en/Web/www/default.Just enter your zip code and press start. After you have received confirmation that you are indeed eligible for their services, you can proceed with the process.

Find the best SafeLink plans

The next or first step is to find the best SafeLink plans and choose the one that best suits your needs. SafeLink plans depend on the area you live in. In Florida, for example, they offer a plan that includes 350 minutes of voice, unlimited SMS, 4.5GB of data, a free SIM card, and requires the customer to use their own phone. To learn more about the plans in your area, visit their website.

Buy phone minutes or airtime tickets

Now it's time to either purchase a service plan or add airtime. At this stage you must already be a customer as you will be asked to provide your phone number and pin number. You can add airtime or buy a service plan athttps://ww2.tracfone.com/direct/SafelinkUnl?app=TracFone&lang=en.

Adding the minutes

Finally, you can add minutes to your plan. For example, you can add $15 to your account and get unlimited minutes, SMS, and 1GB of data. $20 gets you 2GB of data, and $30 gets 6GB of data. All these packages are valid for 30 days. Find out how to add minutes on SafeLink in the next chapter.

Read one of our past articlesWhich phones are compatible with Safelink?

How to add minutes to a Safelink

When it comes to adding minutes to a SafeLink, there are several options. Check them out below and once you've chosen the method that suits you best, simply follow the provided instructions.

Add minutes by phone

Purchasing airtime with Buy Now - for feature phones

• Step 1: From the main screen, press “Menu”.
• step 2: The word "Prepaid" appears at the top of the screen. Press OK'.
• step 3: Use the arrow keys to go to "Buy airtime" and press "OK".
• step 4: "Buy airtime" is displayed at the top of your screen and at the bottom you can see the list of airtime units. Scroll down to highlight the denomination you wish to purchase and confirm with 'OK'.
• step 5: You will be asked if you have a promotional code (this refers to the SafeLink or TracFone promotional code). In this case, select "Yes" and enter your 5-digit promotional code. Press OK'. Otherwise select "No". You can get an active promo code by simply googling "TracFone promo codes" and adding the current month and year to find the active ones.
• step 6: Now you will get the question "Buy XX minutes?" Press "Yes" to confirm the amount or press "No".
• step 7: After you have selected the correct amount and confirmed with "Yes", you will be asked to enter your PIN. Do this and press "OK". A notification will appear saying "Pending, keep your phone on to get your airtime".
• step 8: In a few moments you will get your airtime.

Rapid Refill - for active feature phones

• Step 1: Press the "OK" button to add airtime. The word "Prepaid" will appear on your screen and the option to "Add Airtime" will be highlighted. Press “OK” to confirm.
• step 2: When you see the words "Airtime PIN" on your screen, enter your 15-digit Airtime PIN and click OK.
• step 3: You will be asked if you have a promotional code (this refers to the SafeLink or TracFone promotional code). In this case, select "Yes" and enter your 5-digit promotional code. Press OK'. Otherwise select "No". A notification will appear saying "Pending, keep your phone on to get your airtime".
• step 4: In a few moments you will get your airtime.

Go to redemption menu – for active feature phones

• Step 1: Press "OK" on your phone. This should take you to the Add Airtime menu and the words Add Airtime should appear and be highlighted on your screen.
• step 2: Press "OK" and see if the words "Airtime PIN" appear on your phone screen. If yes, you can proceed.

Get pending minutes - for active feature phones

• Step 1: Press "Menu" or "OK" to go to the "Prepaid" menu.
• step 2: "Add Airtime" or "Redeem Airtime" is highlighted. Press “OK” to select.
• step 3: If your screen shows a message, scroll down and press "OK" when you see "Card number" or "Call PIN".
• step 4: Enter 555 and confirm with "OK". You may be asked to enter a promotional code. If you have one, you can enter it. A notification will appear saying "Pending, keep your phone on to get your airtime".
• step 5: You will receive a confirmation of your request and your transmission time.

"Add" text

A very quick and easy way to add airtime to SafeLink is to text the word "ADD" to 611611.

Add minutes online - for smartphones and feature phones

About TracFone

Since SafeLink Wireless is a TracFone service, you can also add minutes online at the TracFone website.

• Step 1:Visittracfone.com.

Through Recharge

Top up is a service that allows you to choose your provider and add minutes online.

• Step 1: Go torecharge.com/en/united-states/safelink-wireless-refill.
• step 2: Select the minute package you want.
• step 3: Click on "Order" and follow the instructions.

Add minutes by contacting customer service

Another easy way to add minutes to your free government phone is to call SafeLink Customer Service at 1-800-378-1684. Just follow the given instructions. You'll need to provide a few details and once you've done so, your extra minutes will automatically be added to your account.

Buy minutes from a local retailer

The first step is to purchase a physical TracFone Airtime Card. You can do this on their website by calling TracFone at 1-800-378-1684 or by visiting one of their many retail stores across the country such as Walmart, Target, Kmart, Dollar General, CVS, Vons, etc.

SafeLink's website offers four different packages or airtime cards, each with a different number of minutes. However, on TracFone's website, they offer many more packages that may better suit your needs. Therefore, it is best to buy a card from their website. Once you've selected a card, you'll need to enter your phone number or your phone's serial number.

Once you have purchased your card you can add minutes either online or by phone by following the instructions above ('Add Minutes Online'/'Add Minutes by Phone').

In case you also need informationHow to replace SafeLink phones

How to easily top up Safelink phones for USA?

You can top up your SafeLink phone and account just as if you were adding minutes for the first time. There are many ways to do this (by phone, online, by contacting customer service, or by purchasing an Airtime Card from a local retailer), and each way follows the same process as above.

How do I add Tracfone minutes to my Safelink phone?

As we mentioned, TracFone is SafeLink's parent company and as such you can add TracFone minutes to your SafeLink phone just as you would add SafeLink minutes. You can do this attracfone.com. From the blue menu at the top of the page, press "Fill/Add" and select "Fill" or "Auto-Fill". Then follow the provided instructions to add minutes successfully.

If you need informationSafeLink brings your own phone

How to check the minutes after adding minutes to SafeLink

The easiest way to check your remaining SafeLink minutes is to text the word "balance" to 611611.

Another option is to visit SafeLink's website and log into your account.

Instead of visiting SafeLink's website, you can check your balance attracfone.com/balanceinquiry. Simply log into your account or use your phone number to check your balance and see all the details.

If you have a feature phone, you can check minutes the same way you add minutes. Follow the instructions below:

• Press "Menu". The word "Prepaid" will appear. Press OK or Select.
• Select "Redeem time" or "Add time" and confirm.
• Scroll down until you see the message "Card number" or "Call PIN". Enter the number "555" and press "OK".
• If asked for a promotional code, you can enter it or decline it.
• You will receive a message with your credit. In addition, you will receive an automatic message with your balance at the beginning of each month.

Your new balance will appear automatically as you add airtime, as will your monthly minutes. You can see the remaining minutes, texts and data.

What to do when errors, problems and questions arise

If you check your balance and it seems wrong, or if you are having trouble checking the balance on your phone, or if your phone isn't working properly, you can contact SafeLink for technical support. Customer Service provides a toll-free number for support.

Keep in mind that long distance calls may be deducted from your balance. Therefore, it may be best to use a landline phone to call tech support, as landlines do not charge for toll-free calls or an unlimited plan cell phone.

Can you transfer Safelink phone minutes to an LG Tracfone?

Yes, you can transfer minutes from a SafeLink phone to an LG TracFone. To do this, simply call TracFone Customer Service and ask them to transfer your SafeLink minutes. The account manager will guide you through the process and transfer your minutes and remaining balance in no time.

After that, you may need to activate your new phone. You can do this online.

You can read one of our past articlesSafelink-SIM-Karte

What type of plans does Safelink offer?

As we mentioned earlier, SafeLink plans vary greatly between states and depend on the area you live in.

For example, in California, SafeLink offers the following plans.

• Unlimited talk and text plan with 6GB of high-speed data. The plan includes unlimited anytime nationwide minutes, unlimited texting, a free phone for eligible customers, free caller ID and 3-way calling, and 6GB of data. It costs $29.88 and is free for Lifeline members.
• "Bring your own phone" program with unlimited text and 6 GB of data. It offers unlimited nationwide minutes anytime, unlimited SMS, a free SIM card, free caller ID and 3-way calling, and 6GB of data. Regular price is $29.88, free for Lifeline eligible customers.
• SafeLink Unlimited Talk and Text Plan (40GB 4G data). The plan includes unlimited voice, text, and 40GB of data nationwide at 4G speeds, a free or discounted phone or SIM card, free caller ID, and 3-way calling. The plan costs $48.38, $24.28 for Lifeline members.
• SafeLink Unlimited Talk and Text Plan (20GB 4G data). The plan comes with unlimited voice, text, and 20GB of data nationwide at 4G speeds, a free or discounted phone or SIM card, free caller ID, and 3-way calling. The plan costs $39.88, $15.78 for Lifeline members.
• SafeLink Unlimited Talk and Text Plan (8GB 4G data). The plan comes with unlimited voice, text, and 8GB of data nationwide at 4G speeds, a free or discounted phone or SIM card, free caller ID, and three-way calling. The plan costs $29.88, $5.78 for Lifeline members.
• SafeLink Tribal Unlimited Talk and Text Plan (40GB 4G data). The plan includes unlimited voice, text, and 40GB of data nationwide at 4G speeds, a free or discounted phone or SIM card, free caller ID, and 3-way calling. Regular price is $49.88, free for Lifeline eligible customers.

Visit the SafeLink official website and enter your zip code to find out which tariffs SafeLink offers in your area.

Adding SafeLink minutes Other What you should know

Does SafeLink offer unlimited minutes due to the COVID19 coronavirus crisis?

Yes, Medicaid has partnered with SafeLink Wireless to offer a free Lifeline program to its members due to the COVID-19 pandemic. Your members get a free smartphone with SafeLink Health Solutions, 3GB of data and 350 monthly minutes (5GB of data and unlimited minutes in April and May), unlimited texts, health tips and reminders, free calls to WellCare member services do not count towards your 350 minutes.

What are the new promotions for SafeLink Wireless?

SafeLink and its parent company TracFone often offer promotions and promo codes to their customers. Sometimes you can find these codes on their official websites, otherwise you can find the codes and promotions online. Just google the phrase "SafeLink/TracFone Current Offers" and you will be able to find them. At the moment, SafeLink's 250 free minutes promo code is Rush26.

Can I get SafeLink free minutes?

Yes. SafeLink offers its Lifeline eligible customers tariffs with free minutes, SMS and data volume. You can apply for the free plans, phones and services provided by Lifeline on their website.

Is it legal to add minutes on a free SafeLink government phone?

Of course it's legal. A trusted company and lifeline provider, SafeLink offers many ways to add minutes to their phones. Therefore, this is 100% legal.

Do the SafeLink minutes overflow?

Yes. By busting and adding a SafeLink or TracFone airtime card before the 25th^thof each month, your unused minutes will roll over, as well as your free monthly tier and any additional calling cards for 3 consecutive months from the date of your last minutes redemption. When purchasing and redeeming an Airtime Card on or after the 26th^th, your call credit will be reset and not carried over to the next month. The purchased minutes will carry over with your next 3 tiers of free monthly minutes. Also remember that adding more than one airtime card at a time will not extend your airtime beyond 3 consecutive months.